Struggling with business jargon? Learn essential terms like ROI, SOP, EOD, and CRM to lead your team confidently in this week’s video!
Here’s what this video covers:
00:00 Introduction
00:55 Return on Investment or ROI
01:25 Deliverables
01:40 Pain Point
02:04 Process or Habits
02:19 System
02:37 Standard Operating Procedures or SOPs
03:15 Personal Knowledge Management or PKM
03:33 WIKI
03:49 Documentation
04:12 Job Title
04:25 Job Role
05:15 Customer Relationship Manager or CRM
05:55 Project Management Software or PMS
06:39 Work in Process or WIP
06:47 Pipeline
07:32 Scope
07:48 As is/To be
08:21 GAP
08:42 Policy
08:46 Iterate
09:10 Change Management
09:56 Bottleneck
10:30 Key Performance Indicator or KPI
10:37 Quality Assurance or QA
10:59 Rituals
11:23 Stakeholders
11:50 Enterprise Resource Planning Software or ERP
12:30 Noco Loco
13:10 Systemizing or Systematizing
14:06 Retro
14:47 End of Day or EOD
15:24 Action It
15:50 Equipment
16:44 E.C.H.O
17:13 Process Org Chart™️
18:02 TLDR
18:19 F/U
18:58 C.A.R.S