3 Steps to Define Roles and Responsibilities in a Small Business

Looking for a way to clarify job roles and streamline hiring in your small business? Watch as Layla outlines a three-step strategy to master your hiring process with our innovative Process Org Chart™.

  • 00:00 Introduction
  • 01:38 How do I define roles and responsibilities?
  • 01:51 Step 1: Define the business process
  • 02:10 What’s a Process Org Chart?
  • 2:47 What does process mean?
  • 03:41 Step 2: Circle the roles & responsibilities that go together
  • 06:42 Step 3: Maintain additional charts in your business
  • 07:03 What is a job role chart?
  • 09:47 What is a human org chart?
  • 11:25 What does growth look like in a small business team?
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