30+ Business Procedure Terms Explained in Simple Terms

Struggling with business jargon? Learn essential terms like ROI, SOP, EOD, and CRM to lead your team confidently in this week’s video!

Here’s what this video covers:
00:00 Introduction
00:55 Return on Investment or ROI
01:25 Deliverables
01:40 Pain Point
02:04 Process or Habits
02:19 System
02:37 Standard Operating Procedures or SOPs
03:15 Personal Knowledge Management or PKM
03:33 WIKI
03:49 Documentation
04:12 Job Title
04:25 Job Role
05:15 Customer Relationship Manager or CRM
05:55 Project Management Software or PMS
06:39 Work in Process or WIP
06:47 Pipeline
07:32 Scope
07:48 As is/To be
08:21 GAP
08:42 Policy
08:46 Iterate
09:10 Change Management
09:56 Bottleneck
10:30 Key Performance Indicator or KPI
10:37 Quality Assurance or QA
10:59 Rituals
11:23 Stakeholders
11:50 Enterprise Resource Planning Software or ERP
12:30 Noco Loco
13:10 Systemizing or Systematizing
14:06 Retro
14:47 End of Day or EOD
15:24 Action It
15:50 Equipment
16:44 E.C.H.O
17:13 Process Org Chart™️
18:02 TLDR
18:19 F/U
18:58 C.A.R.S

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